Clinical care
Oncology, general medicine, neurosurgery, IVF, check-ups and specialist assessment of stem-cell treatment options.
Cancer diagnosis? Request a free second opinion →● BY YOUR SIDE. ACROSS BORDERS.
More clarity.
More support.
At every step.
Book Medical is an official representative of Acıbadem Hospitals and Memorial Hospitals in Turkey. We help you seek a second opinion and organise treatment, with no commission or hidden coordination fees charged by Bookmedical.
Explore the stepsMedical record review, a second opinion and coordination are free for patients. Bookmedical charges you no commission.
Meet Vera
Read Vera’s message
Hello, I’m Vera from Book Medical. Today, let’s talk about getting a second medical opinion. If you have questions about a diagnosis or treatment, a further assessment can help you understand your options better. Reviewing your medical records is free of charge. We’re here to help you, step by step.
Clear communicationOptions explained simplyFree second opinion and coordinationCosts clarified before you decide
Aesthetics and dentistry
Aesthetic surgery, hair transplants and dentistry. Speak with an adviser about assessment and next steps.
Discuss your options →HOW WE SUPPORT YOU
Between your questions and your next step,
we are here.
We help you organise information, explore options and coordinate practical steps. Medical decisions remain between you and your doctor.
Second opinion
Help preparing your records and requesting an additional assessment from a specialist.
Find out how we can helpFinding a doctor and hospital
Exploring options relevant to your medical needs, using information confirmed by the centres.
Find out how we can helpTreatment coordination
Liaising with the hospital about appointments, documents and administrative steps.
Find out how we can helpTravel and practical support
Airport transfer to the hotel or hospital and the return transfer to the airport are free for every Book Medical patient travelling to Türkiye. At the hospital, an interpreter accompanies the patient in their native language.
Find out how we can helpYOUR JOURNEY, STEP BY STEP
A new path.
Clear next steps.
From our first conversation to your return home, we clarify what comes next and who can help.
Getting to know you
We discuss your needs and explain the medical adviser's role.
Preparing information
We clarify which documents are needed and how to share them with the chosen centre.
Understanding options
We review the hospital's response, the quotation and your questions for the doctor.
Coordinating your trip
We organise appointments and the practical details we have agreed on.
Preparing your return
We clarify discharge documents and contacts for recommended follow-up appointments.
Before any decision, we clarify included services, estimated costs and steps that depend on the doctor's assessment.
AN ADDITIONAL MEDICAL PERSPECTIVE
You have a diagnosis.
You have questions, too.
We help you request a specialist's second opinion so you can discuss your options with your doctor with more information. The review usually takes 3 business days, counted from the day after we receive all required reports and documents. This is an estimated timeframe; we will let you know if further information is needed.
Medical record review, a second opinion and coordination are free for patients. Bookmedical charges you no commission.
HOSPITALS AND DOCTORS
The choice starts
with your medical needs.
Book Medical is an official representative of Acıbadem Hospitals and Memorial Hospitals in Turkey and helps you communicate with their medical teams. The choice of centre and doctor depends on your needs and the specialists’ assessment.
Discuss your optionsTREATMENT IN TURKEY
What we consider when choosing a centre
Specialty and experience relevant to your case
Available services and investigations
Doctor availability and appointments
A written quotation and additional costs
Communication and continuity after discharge
The hospital and doctor are confirmed for each request. Our representative role does not replace a medical assessment or guarantee a medical outcome.WHY A MEDICAL ADVISER
Care shows
in the practical details.
Less uncertainty about arrangements. A point of contact who stays in touch and helps you prepare the important questions.
Clear communication
Explanations of the process, appointments and administrative steps.
One point of contact
Coordination of communication with the hospital within the agreed services.
Transparency before travel
Medical record review, a second opinion and coordination are free for patients. Bookmedical charges you no commission. Medical services are paid directly to the hospital according to the confirmed quotation. Travel and accommodation arrangements are clarified separately before departure.
You stay in control
Time to ask questions, compare quotations and make an informed decision.
THE FIRST STEP CAN BE SIMPLE
Tell us what
support you need.
You don't need to have all the answers. We start with a conversation about what you are looking for and the possible next steps.
+90 541 106 51 12Chat on WhatsAppA colleague replies personally every day between 09:00 and 18:00, Türkiye time. You can leave a message at any time.
For first contact, avoid diagnoses, identity numbers and medical records. We will agree on a separate channel for sharing your records.
What does a medical adviser do?
A medical adviser helps organise information, communicate with centres and coordinate appointments and practical arrangements. They do not replace a consultation or make medical decisions for you.
Can I request only a second opinion?
Yes. You can request a free medical record review and second opinion without deciding to travel. The medical team confirms the required documents and whether a remote assessment is possible.
What documents are needed?
The list depends on the specialty and the centre's requirements. Medical letters, results and existing investigations may be requested. Do not send medical records through the website form.
How do I find out the costs?
Medical record review, a second opinion and coordination are free for patients. Bookmedical charges you no commission. Airport transfer to the hotel or hospital and the return transfer to the airport are free. Medical services are paid directly to the hospital according to the confirmed quotation. Flight and accommodation costs are clarified separately before departure.
Can I request treatment in Turkey if I live in another country?
You can make an initial enquiry regardless of where you live. Centre availability, medical eligibility and practical travel requirements are checked individually.
Who recommends treatment and follow-up care?
The doctor assesses your case and recommends treatment. The follow-up plan and contact person are clarified with the medical team. Your medical adviser can support communication within the agreed services.
Do I pay Bookmedical a commission?
No. Medical record review, a second opinion and coordination are free for patients; Bookmedical charges you no commission.
How long does the medical record review take?
The review usually takes 3 business days, counted from the day after we receive all required reports and documents. This is an estimated timeframe; we will let you know if further information is needed.